Privacy Policy

Last updated: October 9, 2026

Who we are

This privacy policy explains how Brightline Painting ("Brightline Painting," "we," "us") collects, uses and protects personal information when you visit brightlinepaintingct.com or contact us about painting services. We are a residential painting business based in Waterbury, Connecticut.

Information we collect

We collect information you choose to give us, and limited technical information collected automatically when you use the website.

• Contact details such as your name, phone number, email address and town, when you fill out a form, call, text or email us
• Project details you share, including descriptions and photos of the areas you want painted
• Your property address, when you schedule an estimate or project
• Basic technical data such as browser type, device type, pages visited and approximate location derived from your IP address, collected by our hosting provider and any analytics tools we use

How we use your information

We use personal information to respond to your inquiries, schedule estimates, prepare proposals, perform and invoice painting work, communicate with you about your project, improve our website, and comply with legal obligations. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Text messages and calls

If you contact us by phone or text, we will use your number to reply about your request. We will not send marketing text messages unless you have separately agreed to receive them, and you can ask us to stop at any time by replying STOP or telling us directly. Message and data rates may apply.

When we share information

We share information only as needed to run our business, such as with service providers that host this website, handle email or scheduling, or process payments. These providers may use the information only to perform services for us. We may also disclose information if required by law, to protect our rights, or in connection with a sale or reorganization of the business.

Cookies and third-party content

The website may use cookies and similar technologies for basic functionality and, if enabled, analytics. Embedded content such as Google Maps or a chat or scheduling widget is provided by third parties that may set their own cookies under their own privacy policies. You can control cookies through your browser settings.

How long we keep information

We keep inquiry and project records for as long as needed to provide services, honor warranties or follow-up requests, maintain business and tax records, and resolve disputes. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.

Your choices and Connecticut privacy rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@brightlinepaintingct.com or calling (203) 537-8187. Connecticut's Data Privacy Act grants additional rights to residents when a business meets the law's applicability thresholds; where those rights apply to us, we will honor them, and you may appeal any decision we make by replying to our response. We will not discriminate against you for exercising your privacy rights.

Security

We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, so please avoid sending sensitive information such as financial account numbers through website forms or email.

Children

This website is intended for adults seeking home services. We do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy from time to time. The "last updated" date shows when changes were made. Questions can be sent to info@brightlinepaintingct.com or by calling (203) 537-8187.